We are currently seeking a Russian Language Information and Assistance Specialist to join our Older Adult Services (OAS) team. The Information & Assistance Specialist is responsible for engaging in outreach to immigrant older adults and people with disabilities and providing information and assistance via telephone as well as in the agency’s offices, clients’ homes, and occasionally other community settings. The I&A Specialist also screens all prospective Russian speaking clients for OAS services. If qualified, the I&A Specialist will provide care management services under the auspices of the City of Seattle Care Coordination service. This role will be 0.8 FTE at 30 hours a week.

We welcome and encourage you to apply if you feel connected to Jewish Family Service’s mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to new client inquiries from Russian-speaking clients.
• Perform a telephone screening to determine if potential clients are appropriate for OAS services or an outside provider. In some cases, further in-person assessment may be required.
• Provide support, information, and assistance to Russian-speaking older adults and people with disabilities in a culturally and linguistically appropriate manner.
• Enter all new callers into the agency database.
• Maintain accurate and complete paper or electronic files in accordance with agency policies, procedures, and contractual requirements.
• Effectively advocate for clients with healthcare and social service providers.
• Complete all specified Claims Conference paperwork for Holocaust Survivors.
• Comply with all contractual requirements regarding service provision and documentation if working under the auspices of a contract (e.g. City of Seattle, Claims Conference).
• Assist with socialization services for isolated older adults with other members of the OAS team, possibly including holiday gatherings, outings, etc.
• When applicable, connect clients to other services within JFS including food bank and volunteer services.
• Serve as a Russian speaking staff contact to the JFS Food Bank, for Russian speaking clients.
• Participate in community outreach activities to other professionals as well as to potential clients and their families.
• Attend and participate in monthly OAS clinical consultation and team meetings and other meetings as requested.
• Perform work on weekends and evenings as needed to meet applicable deadlines.
• Other duties as assigned.

 
SECONDARY FUNCTIONS:

• Accompany clients to appointments when needed.
• If qualified or approved by the City of Seattle, the I&A Specialist with provide care coordination services, which will include the following:

• • Provide comprehensive assessment of older adults’ physical and mental health, home safety, social needs, cultural needs, and financial status, in a linguistically and culturally appropriate manner.
  • Develop care plans in collaboration with clients and help clients achieve the goals outlined in the care plans.
  • Provide ongoing oversight of each assigned case, maintaining regular contact with client (including home visits, telephone checks, annual reassessments, etc.).
  • Coordinate services with OAS staff, JFS staff and other service providers are involved (this may include liaison work with other communal organizations).

• The Information and Assistance Specialist will perform such other tasks as may be assigned by the Director of Older Adult Services.
• Conduct small group classes, as appropriate, and lead other group activities.

 
QUALIFICATIONS:

Education/Experience:

Required:

• BA or equivalent in social work or a related field and two years of experience in human services; or AA and 4 years of experience.
• Fluent in English and Russian

 
Preferred:

• A master’s degree in social work or related field and one year paid social service experience; or a BA in social work or related field and at least two years’ paid social service experience; or BA and at least four years’ paid social service experience
• Experience working with older adults and people with disabilities is preferred.
• AIRS (Alliance of Information and Referral Systems) Certified Information and Referral Specialist in Aging (CIRS0A) credentials.

 
Knowledge, Skills, and Abilities:

• Must have a valid Washington State Driver’s License and access to an insured vehicle
• Excellent written and verbal skills
• Ability to work effectively and compassionately with individuals who may have a variety of physical or cognitive disabilities.
• Must have knowledge of community resources
• Strong interview and assessment skills
• Team oriented with strong interpersonal skills

 
Computer Skills:

• Working knowledge of Microsoft Word and Outlook is required
• Ability to learn to use an electronic database is also required

 
SALARY AND BENEFITS:

• The pay for this position is $25.26 – 30.88.
• Jewish Family Service offers a generous and comprehensive benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal and Jewish holidays.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.

Jewish Family Service is currently seeking a Housing Stability Case Manager to join our Refugee and Immigrant Services team. This full-time (37.5 hours/week) position will be responsible for coordinating rental assistance for eligible clients to ensure housing and financial stability. The position is based in the Kent JFS office, but work is carried out in locations throughout the Puget Sound, including clients’ homes and other locations in the community. Must be able to work a flexible schedule to meet client needs. Some evening and weekend work may be required.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Screen applicants for rental assistance need and eligibility as established by program funders.
• Complete rental assistance applications with participants, ensuring the submission of accurate and complete documentation.
• Assist with landlord and other third-party communication, including gathering required documentation such as W-9, tenant ledgers, and paystubs.
• Attend funder provider meetings and remain up-to-date of contract requirements and program service adjustments.
• Conduct program outreach and informational sessions to engage and educate potential recipients and other community stakeholders on the program.
• Provide information and referral services to program participants to support housing stability and to facilitate client community orientation and understanding of available resources.
• Develop and maintain up-to-date knowledge of local housing and financial stability resources.
• Communicate and collaborate across Refugee & Immigrant Services programs to ensure timely referrals, care coordination and holistic services to rental assistance applicants who are eligible for additional agency services.
• Complete required rental assistance contract reporting
• Ensure accurate and timely documentation of all services provided.

 
QUALIFICATIONS:

• Bachelor’s degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speak
  English as a second language and are not familiar with the systems in the United States.
• Demonstrated experience with successfully meeting deadlines for detailed oriented tasks.
• Ability to work in a fast-paced office environment with a diverse team.
• Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle. 

 
SALARY AND BENEFITS:

• The starting pay for this position is $27.72 to $33.88 per hour.
• Jewish Family Service offers a generous benefits package including:
  • 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
  • 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
  • Paid Federal and Jewish holidays.
  • 5% employer contribution to 401k retirement plan (no employee contribution required).
  • Relocation stipend available.
  • Additional benefits include: vision coverage and FSA enrollment.
  • JFS values and provides opportunities for continued growth and learning for all team members.

We are currently seeking a 6-month Temporary Supportive Living Services (SLS) Case Manager who will be responsible for serving a caseload of clients with cognitive disabilities. We are looking for someone whose situation fits the 6-month contract nature of the role and who is excited by the idea of working with adults with cognitive disabilities.

We welcome and encourage you to apply if you feel connected to JFS’ mission. While Jewish values and history guide us, we recognize that our work is best accomplished through the collaboration of individuals from a variety of cultures, skills, and perspectives. If you meet most of the position qualifications, we encourage you to apply.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop care plans in collaboration with clients and help clients achieve their care plan goals.
• Acts as advocate and care coordinator to ensure client is accessing all services and benefits they are entitled to and/or are receiving. Communicates as needed with outside service providers and government systems, including medical and mental health providers.
• Provide psychoeducation to clients and family members to assist with decision making.
• Conducts comprehensive psycho-social assessments for all clients assigned.
• Develops an annual service plan for each client, detailing the support services which the program will provide to that individual.
• Establishes a case file for each of their clients, in the format approved by the agency, and will ensure that all required documentation is maintained in the file.
• Conducts client home visits at regular intervals.
• Serves as the primary liaison with guardians, family representatives and other service providers, and will respond to inquiries from these parties in a prompt and professional manner.
• Works closely with Instruction and Support Specialists, and will respond promptly to any new or changing needs identified by staff. May provide direction and feedback to staff around client needs.
• Promptly inform guardians, family representatives or other substitute decision-makers when a client’s needs appear to have changed, and will offer to amend the client’s support plan to accommodate those changes.
• Establishes a petty cash account for clients who request money management services and will be responsible for replenishing petty cash on a regular basis and keeping records of all transactions in a manner that provides a clear audit trail.
• Acts as authorized signer on checking or other bank accounts established on a client’s behalf; if so, retains receipts for all purchases and maintains records of all transactions in a manner that provides a clear audit trail.
• Prepares regular documentation in Salesforce for each client, as well as any changes in a client’s overall health and functioning.
• Attend and participate in weekly SLS team meetings and other meetings as requested.

 
QUALIFICATIONS:

• Master’s degree in social work or related field and one year of paid social service experience is preferred; or an equivalent combination of education and related experience.
• A minimum of two years of direct service with adults who have mental illness or developmental disabilities is preferred.
• Demonstrated effective client assessment skills.
• Excellent organizational skills with the ability to balance and prioritize multiple tasks and requests and meet deadlines in a professional manner.
• Familiarity with local community resources and systems in social service support programs.
• Strong written and verbal communication skills.
• Demonstrated ability to work with individuals and families in crisis.
• Must be able to work effectively and compassionately with clients who are frail or have physical or cognitive disabilities.
• Strong knowledge and understanding of case management, trauma-informed care, and client record keeping systems.
• Ability to work well in a team.
• Knowledge of Jewish culture and religion preferred.
• Proficiency in Microsoft Office products, particularly Word, Outlook, and Teams.
• Ability to use an electronic database and enter data with a high level of accuracy is required.

 
SALARY AND BENEFITS:

• The pay for this position is $29.38 – $35.91.
• This position is eligible for medical insurance, the Employee Assistance Plan, and Seattle Sick Time.